What is 360 Feedback and Why It Matters?

Feedback used to frequently go only one way in the traditional workplace: from a manager to their direct report. Although this method has its uses, it offers a constrained and frequently skewed perspective of a person’s effectiveness and influence. 360-degree feedback can provide a more comprehensive and potent viewpoint in this situation.
360-degree feedback is a fundamental component of our leadership development programs at Lifeskills Institute Malaysia. It’s an essential tool that helps leaders become more self-aware and productive by providing a thorough analysis of their blind spots and strengths.
What Exactly is 360 Feedback?
360-degree feedback, sometimes referred to as multi-rater or multi-source feedback, is a system that gathers anonymous, private feedback on a person’s performance from a variety of sources. Usually, these sources consist of:
- Self-Assessment: The person assesses their own work.
- Manager: Feedback is given by the immediate supervisor.
- Peers/Colleagues: Coworkers with whom the person regularly collaborates.
- Team members who answer directly to the individual are known as direct reports.
- External Stakeholders: Customers, suppliers, or partners may occasionally offer their opinions as well.
The term “360-degree” describes the thorough, all-encompassing perspective that this procedure offers.
Why Does 360 Feedback Matter for Leaders?
For leaders, receiving feedback from all these different angles is transformative. Here’s why it is one of the most effective leadership feedback tools:
1. It Identifies Blind Spots: Your direct reports may think you don’t listen enough, even though you think you’re a great communicator. The discrepancies between your perception of yourself and that of others are brought to light by 360-degree feedback. The first step to real growth is identifying these blind spots.
2. It Promotes Self-Awareness:You can better understand your leadership style and its effects by contrasting your evaluation of yourself with that of others. Emotional intelligence and leadership maturity depend on this increased self-awareness.
3. It Provides a Balanced View:Limited observation or a personal relationship with the employee may affect a manager’s viewpoint. 360-degree feedback offers a more impartial, equitable, and balanced view of a leader’s performance by gathering input from various sources.
4. It Drives Targeted Development: A 360-degree review’s insights assist you in identifying particular areas that require improvement. For instance, you can concentrate on developing your teamwork skills if several peers suggest that you could be more cooperative. Your development plan becomes more effective and strategic as a result.
5. It Fosters a Culture of Growth: When an organisation uses 360-degree feedback for development (instead of just performance reviews), it sends a strong message that open communication and development are valued. This promotes a culture of continuous improvement and trust.
How Our Certification and Courses Elevate Your Leadership
Our comprehensive solution offers a well-defined path to achievement, culminating in an acknowledged certification that attests to your proficiency.
1. Trust & Confidentiality
All participants, including your manager, peers, and direct reports, will remain anonymous thanks to our confidential administration. This makes it possible to provide open, sincere feedback, which is essential for significant development. Our procedure is intended to increase psychological safety and trust among your team members.
2. Professional Certification & Skilled Coaching
You will be guided through your feedback report by our certified coaches, who are acknowledged by prominent international organisations. They assist you in deciphering important themes, recognising your advantages, and identifying your shortcomings.
The final objective? to assist you in developing a tangible, workable development plan. You can obtain professional certification upon finishing our extensive programs, which will demonstrate your dedication to leadership excellence.
Ready to Drive Real Change?
When properly applied, 360-degree feedback offers a clear path to success rather than criticism. It gives you the ability to change the way you behave, forge closer bonds with others, and inspire your teams to achieve greater things.
To begin your journey, look through our entire selection of leadership development and professional certification programs.
Trusted by Clients
Our competence comes from partnering with top international experts in the field and using only techniques validated by international research and evidence-based practice. We are Asia’s Master Trainer and Accreditor for The Extraordinary Leader by Zenger Folkman and DISC & PeopleKeys by the Institute for Motivational Living. We are also a global training partner and certified facilitator for The Leadership Challenge by Kouzes & Posner. We are also a Certified Trust Practitioner of the Reina Team Trust Scale by Reina, A Trust Building® Consultancy.
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