Design Thinking
Design Thinking is a structured and creative way of problem solving, with an emphasis on human-centric solutions. Originally devised as a systematic way to design interesting and functional products, Design Thinking has now diversified to be used in multiple fields, including the service line as Service Design Thinking.
The most commonly used Design Thinking framework is that which is used by Stanford Design School, which has five components:
“Empathize, Define, Ideate, Prototype & Test”
Design Thinking
Design Thinking Framework
- Empathize: participants learn how to approach a problem with empathy, and learn to look at multiple options while keeping an open mind to alternative points of view.
- Define: having empathized with the people involved, participants learn how to define the needs or the problems they face.
- Ideate: participants learn how to generate ideas, both individually and in a collaborative way
- Prototype: participants learn how to quickly prototype one or more of their ideas generated
- Test: participants will experience how to test and gather feedback, to further refine or completely change their prototype
Our CEO, Ian Tan is the Master Trainer for Zenger Folkman leadership training programmes. We guarantee only the best in leadership development and talent management, profiling assessments and training tools backed by international research and evidence-based practice.
“Many SME owners can relate that running a business isn’t easy. Besides taking care of operations, cash flow, and looking out for new opportunities, we still need to look after our teams – ensuring that they are motivated and productive. That’s A LOT of work! Thanks to the wonderful trainers at Lifeskills, we’re on to a great start to building a strong culture. No regrets attending the course. In fact, if you’re looking to scale your team, this course is a MUST-GO, else you may be making a grave mistake!”
“Dear Ian and Lee Fong, Thank you very much for sharing your expertise and facilitating 2 great workshops that have no doubt enhanced the collaboration between the team. It has taught us to embrace our differences and in fact, showed how differences are important so that we are more well balanced and well rounded as a team. Unity in diversity. Looking forward to stronger teamwork and looking forward to when our paths will cross again. With deep and sincere gratitude”
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