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TESTIMONIALS

Lifeskills Institute Malaysia empowers individuals through impactful training and essential skill development.

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Explore and check our testimonials of their experiences to understand the true value we deliver. 

I found the vulnerability sessions really able to make the team connect and understand each other better. The DISC profiling also enabled individuals to learn how to work with other types of personality! The instructors were very professional and clear in their teachings of the workshop. Thank you for all the sharing and learning, it was a very good experience along with the course materials.

It helps them to understand themselves and other team members so that we can work together more cohesively! 

Thank you!

Thank you Ian And Lee fong for a short, sharp and impactful virtual session with our senior leaders today on Giving Feedback. Many of them took away with useful tips from you in enabling their next conversation with their team member. Let’s start to think feedback as either reinforcing or redirecting instead of positive or negative.

In preparing for the feedback conversation, spend more time framing it by providing the why and desired outcomes. Most importantly, park aside any emotions, assumptions or judgement to promote a healthy 2-way conversation. Seek first to understand to be understood. 

Lorraine Chua, Head of Talent and Organisational Development | AIA Singapore

Thank you for the session to learn the applications and understanding of how an effective team with different disc profiles can work together and apply conflicts in a positive light for the greater good of the organization. Strongly recommended the Five Behaviours programme for companies. Very pleased with the programme. Will engage with your services again!

The 2 days Leadership Challenge has been an awesome and insightful learning experience. It is a start of a self discovery journey of self-awareness of being a leader. It brings focus to how we might reach real insight – the kind that transforms us and our relationships with those we work with. It will definitely help me to perform better, make better decisions and become more self fulfilled.

Jude Ang | National University of Singapore

I have a better understanding of what kind of leader I am and where should I improve; 360 feedback is the most valuable part which really helped me to understand better about strength and weakness; The FUEL module helps me out to frame and give feedback (especially redirecting feedback) to others; I have gained insight from workshop, the key to developing great leadership is to build strengths! Leaders are made, not born! Zenger Folkman is one of best organization to build your further success.

Monica Ai, Operations VP | Antolin (China) Investment Co., Ltd

After going through the CBC course, I’ve discovered numerous ways to improve many parts of my business. For example, I’ve learnt how to hire more suitable people based on their personality type and job description. Many at times, we hire based eligibility (work experience, etc.), but the ONE THING that we tend to overlook is the SUITABILITY of the individual.

Thanks to the wonderful trainers at Lifeskills, we’re on to a great start to building a strong culture. No regrets attending the course. In fact, if you’re looking to scale your team, this course is a MUST-GO, else you may be making a grave mistake!”

On behalf of our team at Amazing Borneo Tours, we would like to thank Ian and Lifeskills conduct The Leadership Challenge workshop for our higher management staffs. Our people have enjoyed and benefitted from your training and experience. Your structured and inspiring workshop definitely empower us with the determination to want to improve in our leadership journey. The skills and practices taught will equip our people with the necessary tools to enhance and transform themselves from merely managers to leaders. The workshop itself has also helped to increase our self-awareness, adding value to ourselves and space for more personal growth and development.

The personalized life experiences that you have shared with us were beneficial to our learning and has created an atmosphere of trust. Equally important are the exceptional games that brought life to the topics discussed and has assisted in the understanding of the leadership practices concept. Overall, it was an excellent training workshop. Thank you once again for your passionate facilitation of this workshop. We look forward to have another exciting workshop session in the very near future!

Received this in my mail box awhile back – a certification program I took about a year ago.. Funny thing is I almost didn’t go for the program Yup you guessed it right. Cost was a concern. The revenue I was generating for the company was enough for myself but not for upgrading programs I struggled until I saw it from a different perspective.

Instead of comparing it from a cost stand point I saw it from a value stand point and asked myself What value would it add to me that would Justify the cost ? It was a no brainer. I started to envision myself being able to better understand my clients, prospects and stakeholders better and in-turn enable my students to do the same Sometimes the idea of certainty of a stable income gets in the way of the benefits that come from uncertainty of pushing forward Looking at this retrospectively, I’ve made back the investment I made for this program many times over and I’m thankful to have taken this step. Special thanks to Ian Tan from Peopleskills for making this life changing program available.

David King, Story Strategist | Corporate Sales and Business Story Telling Keynote Speaker, Trainer and Consultant

The mission statement of Lifeskills Institute is “Empowering people to lead their organisations and communities with impact by fanning into flame the gifts in them.”

In the 2 days CBC training I recently had, I personally felt I was empowered. The trainers were able to meet me where I was at and even though my background & training is not in the corporate world, they could “speak” my language & make the training very practical & applicable to what I do & where I work. They made the training a fun learning experience & created a safe place & space for learning & vulnerability. I highly recommend Life Skills Institute: no matter whether you are in the corporate world, NGO or in non- profits.

Averyl Constance Aeria, Life and Leadership Coach | YWAM Thailand

Lee Fong is a key trainer for Leadership Challenge for Bank of Singapore, a flagship program for leaders within the Bank and is personally helmed by the CEO of our organization. She is well-versed with the leadership challenge principles as she is able to articulate the concepts and share the principles with the participants in a clear as well as easy to understand manner.

She strives to provide us with good research resources to substantiate the leadership principal and is a dedicated trainer. These additional materials draw parallels to the ethos of the 10 behavioural statements and help to bring to life how these principles are applicable to our day to day leadership actions. A fun and engaging settings where participants connect with one another in a safe learning environment.

Stephenie Teo, Head, Learning & Development of Bank of Singapore

I had the privilege of attending LifeSkills Institute Malaysia’s training sessions recently, and I am thrilled to share my enthusiasm for the transformative experience I had. Each session was a revelation, leaving me inspired and armed with invaluable tools for my personal and professional growth.

The “Creative Problem Solving” training conducted by Chai Lee Fong & Kai was nothing short of eye-opening. I acquired a fresh perspective on approaching challenges, learned how to gather pertinent information, and mastered the art of effective problem definition. This newfound knowledge has completely transformed the way I confront obstacles in my professional life, making me more adept at finding innovative solutions.

“DISCovery The Strength in Us ” conducted by Chai Lee Fong, Kai was an absolute delight. It introduced me to the power of the DISC Personality System, which has been a game-changer in my understanding of behavior and communication styles. This training has had a profound impact on our team dynamics, fostering better collaboration and cohesion among team members.

The “Certified Career Coach” training conducted by Chai Lee Fong was truly life-changing. It equipped me with a comprehensive toolkit for helping individuals identify their strengths, skills, and passions, ultimately guiding them on their career paths. I now feel confident and capable of making a meaningful difference in the lives of those I support in their professional journeys.
I want to express my heartfelt appreciation for the expertise and unwavering commitment of LifeSkills Leadership in delivering high-quality training. The instructors were not only incredibly knowledgeable but also engaging, making the learning experience enjoyable. Their genuine passion for helping us grow was evident throughout.

For those in search of a training company that can ignite their team’s potential and drive success, I wholeheartedly recommend Lifeskills Institute Malaysia. They have surpassed my expectations, and I am eagerly looking forward to applying my newfound skills to make a positive impact within my organization.
Thank you, Lifeskills Institute Malaysia, for providing me with these transformative learning.

I recently had the pleasure of attending the “Certified Behavioral Consultant” and “Certified Advanced Behavioral Consultant” training programs at Lifeskills Institute Malaysia, and the experience has been nothing short of transformative. These courses have equipped me with invaluable insights into human behavior, particularly through the use of DISC tools, and I am now proud to call myself an expert user.

One of the most remarkable takeaways from the training is my newfound ability to adapt and fine-tune my communication style to connect with individuals of varying behavioral profiles, both in my professional and personal life. The DISC tools have given me a profound understanding of the diverse ways people perceive and process information, enabling me to tailor my approach to suit their preferences effectively. This adaptability has significantly enhanced my interactions and relationships, making them more meaningful and productive.

Furthermore, I’ve learned to delve deeper into why someone might respond a certain way or adopt a particular approach. This introspective approach not only defuses conflicts but also fosters more constructive and empathetic solutions to address underlying issues.

Perhaps one of the most eye-opening aspects of this training has been the opportunity for self-discovery. Through the DISC tools, I’ve gained profound insights into my own behaviors and actions, shedding light on the reasons behind my unique ways of doing things. This self-awareness has not only validated my personal tendencies but has also provided a solid foundation for self-improvement and growth.

I would like to express my heartfelt gratitude to Lifeskills Institute Malaysia for offering such a comprehensive and enlightening training program. The knowledge and skills I’ve acquired have not only enriched my professional life but have also contributed significantly to my personal development. I would highly recommend these courses to anyone seeking a deeper understanding of human behavior and looking to enhance their interpersonal skills.

Thank you once again for this incredible opportunity, Lifeskills Institute Malaysia.

I would like to say ‘Thank you’ for the great sharing of your expertise in the class. It’s one of the most wonderful and engaging events that I have attended and I have benefited lots from the class.

Ho Huk Wee, Learning & Development Manager/ Life Sciences Group | Agilent Technologies Singapore Pte Ltd

Excellent topics! Excellent Seminar! I wish all Singaporeans in our country can learn about this tool – then there will be no mismatch of jobs to maximise resources – for our younger generation to alleviate frustration during their growing up years. Young adults can also excel in our country with purpose.

Many SME owners can relate that running a business isn’t easy. Besides taking care of operations, cash flow, and looking out for new opportunities, we still need to look after our teams – ensuring that they are motivated and productive. That’s A LOT of work!

Thanks to the wonderful trainers at Lifeskills, we’re on to a great start to building a strong culture. No regrets attending the course. In fact, if you’re looking to scale your team, this course is a MUST-GO, else you may be making a grave mistake!

Marcus Ho, Director of Social Metric

Trainers facilitated well and engaged the audience with their authenticity, openness and desire to share knowledge. They went beyond their extra mile to ensure learning is not only effective but meaningful.

They also contextualised learning very well to the participants, resonating and connecting effectively to let us discover many AHH! moments. They truly reflect the value that “we do not teach content, we teach people!! “Thank you, Ian & Lee Fong, it was hours well spent. Learning from your experiences and expertise.

Dear Ian and Lee Fong, Thank you very much for sharing your expertise and facilitating 2 great workshops that have no doubt enhanced the collaboration between the team. It has taught us to embrace our differences and in fact, showed how differences are important so that we are more well balanced and well rounded as a team. Unity in diversity. Looking forward to stronger teamwork and looking forward to when our paths will cross again. With deep and sincere gratitude.

Tan Chuan How, CEO | AIA FA

The explanations of trainers were most helpful and insight. Their knowledge in counselling added width and insight to the topic. Their experiences and stories were most interesting too! The logistics (Who Am I Cards, post its) were most helpful for my own learning too. Trainers provided suggestions as to how we can post some questions to help analyse the graphs with our clients.

I had the pleasure to participate in a coaching experience as part of our company  global initiative to provide a Leadership program to  Top Management.  This activity was delivered by Zenger Folkman based on their Extraordinary Leadership Program. I had the opportunity to meet Ian Tan, principal consultant from life skills resources  as coach on this sessions.  I really enjoyed the experience and found it very positive and helpful both for the direct participants but also for the rest of people that later on we will interact with. So let me take a few lines to highlight the main benefits I can see from those sessions.

As start, getting a 360 degree report provides a clear picture about how is the perception that rest of the people have from you, letting us to identify improvement opportunities to have a better communication and work relationship at different levels. A big number of surveys will provide a clear picture about our strengths and weaknesses in terms of communication with others. It also delivers a very clear rate about how much other’s perception match with what you think about yourself. Big treasure.

One very interesting and helpful benefit during sessions was to have a very clear understanding of how important is to communicate, approach and provide feedback to other people in the right way. It let’s us to be more efficient but even more important to make others become too. It might sounds simple in principle, but not sure if we really realize the effects we can have in others.  During different exercises, we go deep in the difference between our intention and the perception by others during communication process. It was clearly highlighted and easy perceived how the way to communicate things, to approach people, even body language may change or misunderstood completely the message, hiding the intention. This is very important to realize about, in order to simplify the things, be effective and make others feel better and recognized.

Another clear benefit I  will like to remark is to be able understand the benefits and learn about some key rules to develop an active listening skills. Much more that take the time to hear what people want to say is to create the suitable atmosphere, having the sensitive attitude to make the other person feel comfortable, show him/her actively your willingness to listen and enjoy / learn during the listening about the rich information coming back. On these conditions, it will be as much more fluent and more useful as much more open the speaker will feel, giving the chance to share all the real message he/she was to transmit without conditioning or prejudices. Active listening help people to express themselves. Clearly.

I especially enjoyed the practice and exercise with my peers. It let me know some details about them than sometimes even surprised me, at the same time that it showed us clearly the benefits of the guidelines provided. Even more when they were followed and highlighted by the coach with “real life examples” that illustrate the relevancy of the message.  Simple , but these simple things are the best to connect and engage with the audience.

Finally, this exercise also reinforces me on my self-knowledge about my strengths and provide me suitable tools to keep on improving on those competencies identified as no so strong. But even more, nothing about to change the way you are. Be yourself, but Just make sure that what you want to show is what the rest will perceive. And this is a powerful gift. This gift, together with having some time with peers, smile and have fun during  exercises and find some simple guidelines to improve the communication skills makes me definitively to recommend this activities to anyone thinking about how to improve the company.

Thanks for your support, Ian.

Miguel Angel Monje, VP Operations OHS BU Asia Pacific | Antolin (China) Investment Co Ltd

关于参与卓越领导课程的感想:
2023年我参加了Lifeskills Leadership组织的卓越领导课程的培训和讨论,这个课程的整体框架安排和老师的专业指导,带给我对于领导力尤其是卓越领导是涵盖哪些方面, 又如何去提升自己和组织方面有了一些深刻的体会:
在课程之前,通过参加一份非常科学和客观的在线评估系统,可以非常清楚的了解自己在领导力构成的多个方面所处的位置,由于这个课程背后有着全球统一的完善和强大的数据库,评估体系也非常客观 – “通过上级,同僚,下属不同层面的反馈,同时隐含着不同层级反馈权重的科学设置”,最后的结论使得我们可以清楚的知道自己的领导力水平处于公司乃至全球体系里的位置,从而对自我认知和提升空间有个清晰的标准
课程过程,由于有系统的对于每种领导力的意义和解释,同时伴有对每个参与人员的报告解读,参与人员很容易获得对于关键领导力的理解,对团队与组织的贡献是如何产生的,从而更清楚的理解领导力提升的价值
在课程结束后的一段时间,老师会安排具体的Self Development Plan/Review以及Peer Review, 并计划好固定时间之后的检查和跟踪评估, 在完成整个周期之后,最终该课程还会有一个提升或改变之后的科学评估,也是从上级/同僚/下属及自己多方面给出的综合结果,从而让自己知道自己获得了怎样的改变及效果。这个完整闭环的体系体现了对于领导力培养的科学态度,也告诉我们领导力的提升不是一蹴而就的事情, 需要一直按照计划实施并最终改变自己及组织。

关于蔡俐方老师
蔡俐方老师是一位极富经验的领导力导师,她非常富有智慧且对人及人性有着超常的了解。
在课堂之前的沟通中, 她能很快确定出与企业和受培训人员的合作方式及最佳安排,高效促成课程快速和可靠地按计划实施;在课堂上,蔡老师极其富有授课经验,总是能够轻松掌控课堂进程并使得课堂上总是充满快乐学习的气氛,她总是能够让每一个参与人员被注意到,善于发现每一位参与人员的特点,包括优势和劣势,并善于引导每一位人员的自省和对他人的观察,从而让我理解到好的领导力也首先是一个对人认知的能力。课堂环节中有对每一位人员一对一的Coach面谈,引导被参与人员袒露心扉开诚布公的讲解出自己的理解,认知,不足和渴求,从而实现真正的对症下药;
蔡老师对人的了解和理解,对企业发展的真正关心是促使这门课程发挥出最大效果的一个关键因素,她远见于个人和企业发展的目标,善于沟通及引导,同时具有一个心理学者和企业领导教练的素养,并跳出企业本身的局限,发掘出参与人员乃至企业存在的问题,从而引导参与人员发生自我认知和追求设定的转变。
从我个人来讲,我最大的收获或者说是启发就是蔡老师在一对一辅导的时候,她的洞察力和Coach的应用让我更深刻理解了领导力的识别,培养,实现是如何有效的一步一步推进的。从评估我的个人报告开始,到倾听并提问的Coach方式,蔡老师在整个过程中一直没有普通老师的那种指示指导方式或者咄咄逼人的要求,给我的感觉她更像一个在认真倾听你心声的朋友或者心理学老师,通过有方向性的提问和聊天,让人自己提出问题并去探寻可行的答案,这可以说是我对于领导力技巧上的一个很深刻的理解,成为如何培养他人的领导技巧的一种有效途径。
从另外一个角度,蔡老师也很善于发现和挖掘我个人的认知偏差,并给予我极大的鼓励和自信,让我觉得很多事是可以努力做得更好,学会如何帮助别人的同时,也变成更好的自己去创造更大的价值。

Howard Fan, Hao,Deputy General Manager |Crimson Logic Dalian

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Our competence comes from partnering with top international experts in the field and using only techniques validated by international research and evidence-based practice. We are Asia’s Master Trainer and Accreditor  for The Extraordinary Leader by Zenger Folkman and DISC & PeopleKeys by the Institute for Motivational Living. We are also a global training partner and certified facilitator for The Leadership Challenge by Kouzes & Posner. We are also a Certified Trust Practitioner of the Reina Team Trust Scale by Reina, A Trust Building® Consultancy.

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